ServiceUp

What is ServiceUp?

ServiceUp is a managed fleet repair network. Rather than a fleet coordinating repairs shop-by-shop over phone and email, ServiceUp routes the work to a vetted network and handles the coordination — quoting, approval, status tracking and payment — as a platform. It addresses the gap that maintenance software leaves open: visibility and process once a vehicle reaches an outside shop.

How much does ServiceUp cost?

ServiceUp does not publish fleet-side pricing; it quotes fleets directly. The one public figure is the shop-side rate: ServiceUp charges the repair shop 3.99% of each repair order at its stated promotional rate. On $30,000 a month of fleet work routed through the network, that is approximately $1,197 per month — borne by the shop, not the fleet. Both sides should understand that structure before signing.

Where does ServiceUp fit in the fleet stack?

ServiceUp is a repair network — it manages outside-shop repair, which is distinct from maintenance scheduling (Fleetio) and from telematics (Samsara, Geotab). The trade-off with a network model is that a percentage comes out of each repair and the network, not the fleet, holds the shop relationship. See the fleet repair networks hub for how the approaches compare.

Who is ServiceUp best for?

Fleets that outsource most repair to third-party shops, lack their own network, and want managed coordination and a single point of accountability — and are comfortable that the shop absorbs a per-repair-order percentage. Fleets with established shop relationships may prefer a fleet operating system that sends work to their own shops, priced per vehicle rather than per repair.

What are the alternatives to ServiceUp?

Carma is another fleet repair network. Autograff FleetOS is a fleet operating system that sends work to the fleet's own shops, priced per vehicle rather than per repair. For a maintenance-first system of record, see Fleetio. See the fleet repair networks hub.