Fleet repair networks & marketplaces, compared
Choose a provider
Repair networks and a fleet operating system for outside-shop work. Listed alphabetically.
Autograff FleetOSFleet maintenanceFleet operating system — a live view of every vehicle with maintenance, inspection and renewal tracking, cost and vendor analytics, an AI fleet administrator, and outside-shop repair that works with any shop. Custom pricing, scales with the fleet.
Fleet repair marketplace with an AI operating layer. Vetted service centres bid on each job and Carma states it adds no markup to the repair. Subscription pricing is not published.
ServiceUpFleet repairFleet repair network. Quotes to fleets; charges the repair shop 3.99% of each repair order at its stated promotional rate.
Why is there a gap after the work order?
Every maintenance system is excellent at scheduling service and raising a work order. What none does well is the part that happens next, at a third-party shop: the estimate arrives by email, approval happens verbally, the invoice arrives on paper weeks later, and the vehicle's real status lives in a service advisor's head. For a fleet outsourcing repair to independent shops — most fleets under a few hundred vehicles — that is where downtime cost actually accrues.
What are the options, and how do they differ?
| Approach | How it works | Cost basis | Trade-off |
|---|---|---|---|
| In-house | Preferred-shop list run on phone, email and text | No software cost | No real-time visibility; coordination is a person's job |
| ServiceUp / Carma (repair network) | Work routed to a vetted third-party network; platform manages quoting, approval, tracking, payment | Quoted to the fleet. ServiceUp charges the shop 3.99% per repair order | A percentage comes out of each repair; the network, not the fleet, holds the shop relationship |
| Autograff FleetOS (fleet operating system) | Work reaches the fleet's own shops directly; the shop responds with no software to install and can adopt ShopOS | Custom, per vehicle; not a cut of each repair | Newer and software-only; coverage depends on the fleet's existing shops rather than a pre-built national network |
Where does Autograff FleetOS fit?
On this page FleetOS appears for its repair-coordination piece: repair requests reach the fleet's own shops directly through a link, estimates and approvals happen in one thread, and status is visible while the vehicle is on the lift — priced per vehicle rather than as a cut of each repair. It is a broader fleet operating system too, tracking maintenance, inspections and analytics; see its profile and the maintenance comparison. It is newer than the networks and software-only, and it carries no pre-built national repair network — it works through the shops a fleet already uses, which suits a fleet with established relationships and suits a fleet starting from nothing less well.
Which approach is best for me?
- You outsource most repair and have no network of your own: a repair network such as ServiceUp or Carma, accepting that the shop absorbs a percentage.
- You already have shops you trust: a fleet operating system such as Autograff FleetOS that sends work to those shops, priced per vehicle rather than per repair.
- Your real gap is maintenance scheduling, not outside-shop repair: start with fleet maintenance software.