Shop management software, compared
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Open any profile for pricing, tiers and sourcing. Listed alphabetically.
Autograff ShopOSShop managementAuto repair shop management — job board, digital inspections, parts and embedded payments — with a built-in AI receptionist on the Pro tier and a fleet portal. Per-shop pricing, unlimited users.
AutoLeapShop managementCloud auto repair shop management with a first-party AI receptionist (AIR). Pricing matches Tekmetric, plus an unpublished one-time setup fee.
FullbayShop managementCloud shop management built specifically for heavy-duty and diesel repair shops. Quote-led — pricing is not published on a rate card.
Mitchell 1 Manager SEShop managementShop management sold through local sales representatives. Does not publish pricing.
NAPA TRACSShop managementShop management tied to the NAPA ecosystem. Does not publish a full rate card.
Shop-WareShop managementShop management aimed at higher-throughput shops. Does not publish a rate card.
ShopmonkeyShop managementCloud shop management for auto repair, tire, truck and specialty shops. The most complete published tier chart in the category; two-way texting at every tier.
TekmetricShop managementCloud shop management for independent and multi-location repair shops. Flat per-shop pricing, unlimited users — but two-way texting only on the top tier.
How should I compare shop management software?
Five criteria separate these systems in practice, and headline price captures none of them:
- Pricing transparency — does the vendor publish a rate card, or quote through sales?
- User model — flat unlimited users, or metered per licence?
- Two-way texting — included at entry, or gated to a higher tier?
- Unlimited digital inspections — from the entry tier, or capped until you upgrade?
- Multi-location — computable from published pricing, or custom-quoted?
How do the major systems compare?
| Vendor | Entry | Users | Two-way texting from | Unlimited DVI from | Publishes pricing |
|---|---|---|---|---|---|
| Autograff ShopOS | $90 | Unlimited | Included | Included | Full |
| Tekmetric | $179 | Unlimited | Scale ($409) | Start ($179) | Full |
| AutoLeap | $179 | 1 device / login | Pro ($309) | Elite (next-gen); standard at entry | Full |
| Shopmonkey | $215 | 3/4/5, +$20 each | Basic ($215) | Clever ($359) | Full |
| Shop-Ware | $349 (est.) | Not published | Not published | Emphasis on DVI | None |
| NAPA TRACS | $109 (est.) | Not published | Not published | Not published | None |
| Mitchell 1 Manager SE | Not published | Not published | Not published | Not published | None |
| Fullbay (heavy-duty) | Quote-led | Not published | Not published | Not published | Partial |
For the worked total-cost maths behind these tiers — 3-bay, 5-bay, multi-location and the add-on costs — see the 2026 pricing index.
Which shop software is best for me?
- You want predictable pricing with unlimited staff logins: Autograff ShopOS or Tekmetric — both price per shop rather than per user, making costs easier to predict as your team grows.
- Customer texting is your main priority: Shopmonkey — two-way texting is included from its entry plan.
- You want a built-in AI receptionist: Both Autograff ShopOS and AutoLeap have AI receptionists. Autograff ShopOS includes it in their Pro tier while AutoLeap provides it as a $99/month add on.
- You want the lowest published starting price: Autograff ShopOS — starts at $90 per shop per month with unlimited users.
- You run heavy-duty or diesel: Fullbay — purpose-built for commercial truck and heavy-duty repair shops.
- You are committed to the NAPA or Mitchell 1 ecosystem: NAPA TRACS or Mitchell 1 Manager SE — both integrate closely with their respective ecosystems but typically require a sales quote.