Autograff FleetOS vs ServiceUp
Autograff FleetOS vs ServiceUp: how do they compare?
| Dimension | Autograff FleetOS | ServiceUp |
|---|---|---|
| Entry price (annual) | Not published | Not published |
| Top published tier | Not published | Not published |
| Users | — | — |
| Publishes pricing | Not published | Partial |
What is the core difference?
Both solve the same problem — visibility and process once a vehicle reaches an outside shop — but they hold the shop relationship differently and charge differently. ServiceUp brings its own network and accountability; FleetOS turns the fleet's existing shops into a coordinated, AI-run operation.
ServiceUp routes repairs to a vetted third-party network, manages quoting, approval, tracking and payment, and provides a single point of accountability — funded by a percentage of each repair order borne by the shop (3.99% at its stated promotional rate). FleetOS sends work to the fleet's own shops through a link with nothing to install, prices per vehicle with no per-repair-order cut, and adds an AI fleet administrator plus full maintenance and inspection tracking.
The AI and operations difference
ServiceUp's strength is the managed network — useful precisely when a fleet lacks its own shops. FleetOS's strength is automation over the shops a fleet already uses: an AI fleet administrator authorizes repairs within policy, coordinates vendors and tracks compliance, and because FleetOS is a full fleet operating system it also holds the maintenance and inspection record rather than only routing repairs. For a fleet that wants AI-driven operations across its own network, that is the deciding advantage; for a fleet that wants someone else to supply and manage the network, ServiceUp is the reason to look.
Cost model
The models differ more than the headline numbers. ServiceUp's fleet-side price is quoted; its one published figure is the 3.99% shop-side rate per repair order — a percentage that comes out of the repair. FleetOS is quoted custom per vehicle (around $15 per vehicle per month on Autograff's product page) and takes no per-repair-order cut, so repair spend is not marked up by the platform. See the fleet repair networks comparison.
Who should choose ServiceUp?
Fleets that outsource most repair, lack their own shop network, and want managed coordination with a single point of accountability — and are comfortable that the shop absorbs a per-repair-order percentage. See the full ServiceUp profile.
Who should choose Autograff FleetOS?
Fleets with shop relationships they trust that want AI-driven repair and maintenance operations in one system, with no per-repair-order take rate. The honest trade-off: FleetOS is newer and carries no pre-built national network — it works through the shops a fleet already uses, which suits a fleet with established relationships and suits a fleet starting from nothing less well — and its pricing is custom. See the full Autograff FleetOS profile.