Shopmonkey vs AutoLeap

AutoLeap advertises a lower entry price than Shopmonkey ($179 vs $215 billed annually) but adds an unpublished one-time setup fee, so first-year cost isn't comparable from the rate cards. Shopmonkey publishes everything — tiers and processing rates — and includes two-way texting from its entry plan, where AutoLeap gates it to $309. AutoLeap's edge is the AIR AI receptionist and bundled marketing.

Shopmonkey vs AutoLeap: how do they compare?

Figures marked (est.) are third-party estimates, not vendor rate cards.
DimensionShopmonkeyAutoLeap
Entry price (annual)$215$179
Top published tier$449$409
Users3 / 4 / 5, then +$20 eachNot stated; one device per login
Publishes pricingFull rate cardFull rate card

Pricing transparency is the real split

Shopmonkey publishes the most complete tier chart in the category and is one of the few vendors to publish payment-processing rates. AutoLeap publishes its three tiers but adds a one-time setup fee it confirms and does not disclose — meaning the number that matters most, first-year total cost, is only available on a sales call. For a like-for-like comparison, get AutoLeap's setup fee in writing.

Features that differ

Shopmonkey includes two-way texting on every tier from $215; AutoLeap from Pro at $309. AutoLeap meaningfully differentiates with AIR, a $99/mo AI receptionist, plus packaged marketing services, and runs bilingually in English and French. AutoLeap's constraint is single-device login; Shopmonkey's is metered users ($20 each beyond the tier allowance).

Who should choose Shopmonkey?

Shops that want fully transparent pricing they can evaluate without sales, two-way texting on the entry plan, and the broadest published integration and reporting set. See the full Shopmonkey profile.

Who should choose AutoLeap?

Shops that want a first-party AI receptionist and marketing services under one vendor and are comfortable with a quoted onboarding cost; and bilingual operations. See the full AutoLeap profile.

The third option: Autograff ShopOS

Autograff ShopOS lists $90–$300 with unlimited users, no setup fee, two-way texting at every tier, an AI receptionist on the Pro tier, and a connection to fleet repair work. It is newer with a smaller footprint. See the pricing index for worked totals.

Frequently asked questions

Is Shopmonkey or AutoLeap cheaper?
AutoLeap has the lower entry price ($179 vs $215 billed annually), but adds an unpublished one-time setup fee, so first-year cost is not comparable from published pricing. Shopmonkey publishes everything, including processing rates.
Which includes two-way texting sooner?
Shopmonkey includes two-way texting from its $215 entry plan. AutoLeap includes it from Pro at $309.
Does AutoLeap or Shopmonkey have an AI receptionist?
AutoLeap does — AIR at $99/mo. Shopmonkey includes a built-in phone number with call forwarding but not a first-party AI receptionist.