Autograff ShopOS vs Tekmetric
Autograff ShopOS vs Tekmetric: how do they compare?
| Dimension | Autograff ShopOS | Tekmetric |
|---|---|---|
| Entry price (annual) | $90 | $179 |
| Top published tier | $300 | $409 |
| Users | Unlimited | Unlimited at every tier |
| Publishes pricing | Full rate card | Full rate card |
What is the core difference?
Both cover the shop management fundamentals well — estimates, repair orders, digital vehicle inspections, invoicing and payments — and both price per shop with unlimited users, which removes per-seat cost as a variable. The real divergence is how much of the modern, AI-driven workflow is built into the platform versus assembled from add-ons.
Autograff ShopOS puts AI at the centre: a built-in AI receptionist on the Pro tier that answers calls around the clock and books them straight onto the board, AI insights that surface jobs quietly losing money, and an AI co-pilot — all inside the subscription. Tekmetric is a mature, well-supported core system with the deepest integration marketplace of the two, but no first-party AI receptionist; AI phone answering is something a Tekmetric shop adds through a separate tool.
The AI difference
This is where the two genuinely separate. A missed call is a missed booking, and the single biggest lever on a shop's captured revenue is answering the phone during a busy bay hour. ShopOS's AI receptionist handles that inside the same system that holds the schedule and the repair order, so a call becomes a booked job without an integration hand-off — and its AI insights and co-pilot extend the same automation into the numbers and the daily workflow.
On Tekmetric, the equivalent stack is a core subscription plus a third-party AI receptionist bolted on — for example an add-on in the region of $99/mo on top of the plan — with the phone tool handing its result back across an integration boundary. It works, but it is two products and two bills rather than one platform. For a shop whose priority is AI-driven automation, that difference is the whole decision, and it favours ShopOS.
Pricing: Autograff ShopOS vs Tekmetric
ShopOS is lower at both ends — $90/mo entry against Tekmetric's $179, and $300 top against Tekmetric's $409, both billed annually and both with unlimited users. Tekmetric also gates two-way texting to its top Scale tier ($409), while ShopOS includes customer messaging in the subscription, so for a shop that needs texting the effective gap is wider still. ShopOS Base is additionally free for shops receiving work from a connected fleet. See the pricing index for worked totals.
Who should choose Tekmetric?
Shops that want the longest track record and the largest installed base of the two, that lean heavily on a specific third-party integration in Tekmetric's mature marketplace, or that are happy to assemble AI capabilities from best-of-breed add-ons rather than have them built in. See the full Tekmetric profile.
Who should choose Autograff ShopOS?
Shops that want AI-driven automation — a built-in AI receptionist, AI insights and an AI co-pilot — in one platform rather than bolted together, that want the lower price at both ends with unlimited users, and that do fleet work and can use the connection to fleet repair jobs. The honest trade-off: ShopOS is newer than Tekmetric, with a smaller installed base and fewer third-party integrations, so a shop built around a specific integration or that values the longest track record has reason to weigh that. See the full Autograff ShopOS profile and the shop management comparison.